Rental Information

FAQFrequently Asked Questions

How do I rent an apartment from Kenmore Development?

To rent an apartment from Kenmore Development four things are required.

  1. A completed and signed application with all addresses (including zip codes) and phones numbers (with area codes) provided. Click here to fill out the online Pre-Application form.
  2. A signed property checklist. Each Kenmore Development has a property checklist. The purpose of the checklist is to clarify in simple terms what is included in the rent and what a renter can expect from Kenmore Development. Property checklists have proven to define and eliminate possible misunderstandings. They should be read carefully.
  3. A security deposit equal to one months rent and application fee of $35. An extra $10 will be charged for each additional credit check required.
    Please note: NO APPLICATION CAN BE PROCESSED WITHOUT THE SECURITY DEPOSIT AND APPLICATION FEE.
  4. Signed and initialed Lead Based Paint form. Federal law requires renters to sign this form in order to rent any apartment built before 1978. Note that The Witmer Rd. Gateway Park, Sheridan Residence, Niagara I and Niagara II apartments are exempted from this requirement.

KENMORE DEVELOPMENT HIGHLY RECOMMENDS THAT YOU VIEW AN APARTMENT BEFORE RENTING

 

Is there snow removal?

Absolutely, all properties are plowed and shoveled on a regular basis during the winter season. While in most instances snow is removed by the time our residents have to leave for work in the morning exceptions can arise in instances of significant snowfall.

 

How quickly are service orders addressed?

If a service order is called in during normal business hours (M-F 9:00-5:00) and the resident has given us permission to enter their apartment, then it typically can be addressed within 24 hours. Non-emergency calls received over the weekend will be handled the following Monday. Residents who wish to be home when work is completed must call to schedule an appointment with Kenmore Development. Due to the unpredictable nature of maintenance issues residents can only schedule an appointment for the morning (8:30-12:00) or afternoon (12:00-5:00). Tenants can fill out an online service order request by clicking here.

 

What happens if there is an emergency in my apartment after regular business hours?

Kenmore Development defines emergencies as instances where a resident has lost power, heat, water or there is flooding in the apartment. Kenmore Development has maintenance staff on call to address these issues 24 hours a day, every day of the year. Residents are given the Emergency Service Line phone number when they move in.

 

Can I control my own heat?

To keep rent affordable, all apartments except West Ferry Place, Witmer Road, Niagara I and Niagara II have centrally controlled heat. Heat is set at 70° daily. There is a night setback of 2° from 11:00 PM to 6:00 AM.

 

Will Kenmore Development request to show my apartment?

Only under exceptional circumstances is this ever requested. Kenmore Developmentís respects your right to privacy and will not be calling to schedule viewings in your apartment.

 

Does Kenmore Development require renters insurance?

YES, renters insurance is required. Consider the following:

  1. In most cases, a landlord’s insurance covers only structural damage to the building itself—and many landlord policies don’t even go that far if the damage is caused by a tenant. If you leave the tub running and it turns your floor into cardboard and dribbles downstairs, damaging your neighbor’s couch, you may be liable for the whole drippy mess. If your building went up in flames, your landlord’s coverage would include repairs, but only to the building, not to the possessions of tenants.
  2. It’s inexpensive. Most renter’s insurance coverage costs an average of $15 monthly and significant discounts are often available for renter’s it if combined with auto insurance or other types of coverage.
  3. Renter’s insurance often extends beyond on-premise theft and hazards.
  4. You might be surprised at how quickly your belongings add up to significant value. According to StateFarm.com, most people own more than $35,000 worth of property.